Privacy Policy

Scope

This Privacy Policy applies to your interactions with SMARTSIM, whether through our website, mobile applications, or other service channels. This Privacy Policy also applies to information you provide to us when using our services.

Information Collection

When you use our services, we may collect the following types of information:

Personal Information: This includes, but is not limited to, your name, email address, contact address, and phone number.

Device Information: We may collect information related to your device, such as device model, operating system version, unique device identifiers, and mobile network information.

Log Information: We may automatically collect log information related to your usage, such as access time and date, browser type, exit pages, and clickstream data.

Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about you. For more details, please refer to our Cookie Policy.

Information Use

We use the collected information to:

Provide you with requested services and process your transactions.

Improve and customize our services to meet your needs and provide a better user experience.

Send you communications related to our services, such as confirmation emails, technical notices, and administrative messages.

Analyze and research data to improve our products and services and conduct market research.

Information Disclosure


We do not sell, rent, or lend your personal information to third parties without your explicit consent. However, we may disclose your personal information in the following circumstances:

Service Providers: We may work with third-party service providers to deliver the requested services to you. These service providers can only process your personal information according to our instructions and are bound by confidentiality obligations.

Legal Requirements: We may disclose your personal information as required by applicable laws, regulations, or legal processes.

Data Security

We employ reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.